Collage of pictures from Travel Hands users with a sticker saying Empathy, Community and Happiness

Opening Up London for
Visually Impaired People (VIP)

Travel Hands is a charity that assists VIPs and Travel Hands (sighted and verified Guides) in sharing wonderful journeys.

Available as a call centre service and mobile App.

VIP

Become more independent, use Travel Hands for simple journeys in and around London instead of relying on personal relationships, 7 days a week (Sunday to Saturday), 9 am to 9 pm

Travel Hands

Make a huge difference in VIP's life by volunteering 7 days a week anytime based on your availability. The journeys last up to 3 hours and until 3 miles radius to your preference.

Partners

Join us in the inclusive mission and contribute towards making the local community healthy, happy and harmonious by encouraging and promoting Travel Hands to your network.

Corporates

Join us to achieve your EDI goals, Team Building and Improve the Well-being of your Employees.

Enjoy The Benefits Of Travel Hands

Safe

Make lifelong friends and connect with a unique community.

Comfortable

Schedule and pick journeys at times most convenient to you.

Accessible

Walking will help reduce stress and boost your feel-good hormones.

Wellbeing

Our passionate support team will provide help where and when you need it.

Support
VIP

Every journey will make a huge difference to someone’s life, and help support the VIP community.

Meet New People

Connect with others and see from the perspective of VIP.

diamond icon representing good wellbeing

Improve Wellbeing

Physically and mentally through socialising and exercising.

Convenience
‍

Do something rewarding with your spare time, and Travel Hands when it is convenient for you.

Here’s How It Works

A Story of a Person with Sight and of a Person without, navigating the city together.

Journey
Booking

Travel safely outdoors in the city or town you live with the help of Travel Hands assistance

Journey Scheduled

The accepting Travel Hands is pointed to the pickup location. A one-time secret code is shared with both parties to identify each other

During the Journey

Once the journey begins, our customer service team can track the route of the journey and is available to answer any queries

Rate the
Journey

Once the Travel Hands drops VIP at the drop off point, the journey ends with a feedback form for rating the experience

Join Us

as a VIP

Book a journey with Travel Hands at least 48 hours before the scheduled journey and pay £3 for up to 3 hours of volunteer assistance.

You can book any activity you like outdoors or for an appointment with Travel Hands, who are vetted by Enhanced DBS checks and trained by us.

You pay us directly for the journeys through an online form, bank transfer or call center.

You can sign up by calling us on the toll-free number +44 20 3966 1650 or filling up the online form or downloading our mobile app.

Sticker saying Empathy, Community, Happiness

London
20th August 2022
‍

"Because of Travel Hands, my legs get tired before my brain when I am travelling outdoors"

- Mahendra, a VIP

Join Us

as Travel Hands

Accept or Reject journey requests from VIP nearby based on your comfort and availability. No prior experience is required in walking with VIP.

Customer service supports you from the moment you sign up. We provide you with training before you start a journey.

Journey requests can be up to 3 hours long and until 3 miles radius to your location.

The Travel Hands activity translates into points; you can redeem points for discounts and coupons on our platform.

London
21st July 2023
‍

"I have explored London and visited places that I never thought with some wonderful people"

- Olivia, a Travel Hands

A sticker image that says, Let's do something gooood

Join us in our mission of creating an inclusive, caring and blossoming society.

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